Placing Your Order
We highly recommend creating an account with us when ordering hatching eggs. This allows you to login anytime to view the status of your order or any notes placed on your order, such as when you are next on the waiting list, when your order has shipped and tracking information on your package.
As orders for hatching eggs are placed, eggs are gathered separately each day and carefully stored to keep the air cell in it’s proper position. When the order is complete, the eggs will be packaged and shipped to your local post office. When the eggs arrive at the post office, you will be notified via the phone number you provide during your checkout/registration process with us. The package will be held at the post office until you pick them up. It will NOT be delivered to your front door.
This process of gathering specific eggs that are ideal for hatching (such as: clean eggs, no large pores or calcium deposits, no double-yolkers, nice air cell, and of course the best coloring) can take anywhere from 1-4 weeks before your eggs are shipped. Please be patient. We will be sure to communicate fully during this process.
Because we are a small farm breeder and NOT a large scale hatchery, our supply can be limited at times. Our breeding birds are not kept confined in cages and are allowed to free range on their own fresh pasture whenever they please, just like our other flocks. We believe that just because we are using their eggs for hatching, doesn’t mean they shouldn’t still live the lavish and peaceful life of a farm chicken. Treating our breeding flock(s) this way creates happy hens and healthy offspring and increases the hatching rate of our fertile eggs. The downside of this freedom, however, is that even with our careful precautions and best efforts, these birds are still susceptible to prey attacks and we do lose a few of our breeding hens per year. During a time of low supply or large amounts of orders we are filling, we will have waiting lists available to allow you to still purchase hatching eggs if you are willing to wait in line for these exceptionally healthy eggs.
CANCELLATION/REFUND POLICY: Please note that orders placed on a waiting list cannot be refunded after one week of purchase. If you need to cancel your order that is on a waiting list, for any reason, please do so within one week of placing your order. Orders cancelled within the one week time period will receive a full refund. Orders cancelled beyond one week will not be refunded because your order/name has taken up a spot that another customer could have had, and we may already be gathering eggs for your order by that time. If the eggs we have started saving for your order cannot immediately be sent to another customer instead, the eggs have to be tossed as they will become too old. Therefore, we cannot issue refunds after this period of time. We appreciate your understanding on this. By placing an order for Hatching Eggs, you automatically agree to this refund policy.
We take great care to ensure the eggs are as safe as possible during their journey from our farm to your home. Each egg is wrapped individually in a double layer of bubble wrap. The wrapped eggs are grouped together in a flower or honeycomb pattern to create a stronger structure for shipping and then “pressure packed” inside a small box. The small boxes are then placed into a larger shipping box and padded to avoid any movement. Our egg boxes are filled and padded with wood shavings because we have found this is the best material for keeping the eggs as safe as possible during shipping. The wood shavings can be reused in your chicken coops or chick brooders if you’d like.
With all of the preventative precautions we take for careful handling of our shipping boxes, once the package leaves our care and is handed over to the postal carrier, we have no control over how the box is actually handled. We make sure to label the outside of the box as best we can to keep the box upright and handled carefully during shipping. Still, there are bound to be eggs that arrive cracked, broken or crushed despite our best efforts because that is just the nature of mailing fragile items. Please do report these instances to us and send pictures if you can, so that we can investigate what may have happened and further improve our shipping methods.
Note: we do not offer refunds for eggs that arrive damaged and can offer no guarantee that all eggs will arrive intact after they leave our hands. We do try to include a few “extra” eggs in each order if we have any available to increase your hatching odds and to make up for any that may arrive cracked or broken.
Unpacking Your Eggs
- Make sure to wash your hands before handling the eggs as you don’t want any oils from your skin clogging the tiny pores on the egg shells
- Carefully unwrap each egg and set them into an egg carton FAT SIDE OF EGG UP. The larger end of the egg is where the air cell is located and if it moved or detached during shipping, letting the egg settle and rest can help get it back to its proper position before incubating. Do NOT lay an egg with a detached air cell on it’s side. Keep egg upright and slightly tilted
- You’ll notice our marking(s) on each egg “TLB” for Three Little Blackbirds and an abbreviation of the breed. Before preparing the eggs for shipping, we candle each egg to check for a healthy air cell and mark the breed on the side where the air cell is located. We recommend you candle each egg again, before you incubate or place under a broody hen, to check the air cell is still located where we marked and hasn’t shifted during shipping
- Inspect each egg carefully for any hairline fractures that may have occurred during shipping – if found, discard any of these eggs
- Leave the eggs in a cool environment (65-70 degrees is ideal) to settle for 24 hours after unpacking them
Our Available Breeds
Stay tuned for our list of Spring 2018 breed offerings…
COMING FEBRUARY 2018